Testimonials & Reviews
Neuhaus Foot & Ankle
Podiatry located in Smyrna, TN
Neuhaus Foot & Ankle always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 363 reviews with an average rating of 4.85 out of 5 stars. Please read what others are saying about Neuhaus Foot & Ankle below, and as always, we would love to collect your feedback.
Robert S.
Submitted 04/28/25
Dr Barrow is friendly, compassionate, and mostly importantly knows her stuff! She diagnosed me with Morton's Neuroma, treated me so I was pain free and gave me the knowledge to stay pain free. It's been over 3 years now and I've only had to go back for insoles, no more pain! Sorry for waiting so long to leave this review, but lasting relief is most important to me.
Nancy J.
Submitted 04/01/25
The podiatrist I was seeing moved out of state. I found Dr. Jackson online. When I walked up to the
front desk I was greeted by a very kind and professional receptionist. She was so helpful. Dr. Jackson removed an ingrown toenail for me. I was really dreading it. I barely even felt any pain. Dr. Jackson is an excellent physician. He is very professional and caring. His nurse was also great. She was also very professional and caring. I went back today for my follow up visit. I got a real good report. It has healed nicely without any complications. I highly recommend Dr. Jackson and his staff. I really appreciate the care I received. I am so glad I found Dr. Jackson. I will definitely see him again should the need arise.
Clarisse C.
Submitted 03/31/25
I had a great experience with this practice. I was able to make an appointment quickly online within the week - which is an A+. I received a confirmation call from the sweetest lady to check information the day after I made the appointment. The day of: the secretary was kind and efficient. I didn’t wait long before going into a room with a very upbeat and friendly nurse who quickly put me at ease. Dr. Neuhaus was also a great listener and addressed my toes needs quickly. I appreciated how the visit did not feel rushed and how everyone was friendly!
Darlene T.
Submitted 03/30/25
She has been doing foot care on me for 2 times now. She is very compassionate and professional in her dealings. I enjoy receiving her suggestions and advice that will help my feet feel better and be better.
Maria S.
Submitted 03/19/25
Today was my first meeting with Dr. McClain. I waited a only few minutes to be shown to a room and was attended to promptly by the nurse and Doctor. Prior to my ever setting "foot" in the door, I happened to mention to my friends at the gym that I was going to see Dr. McClain, two friends immediately reported that they were also patients of Dr. McClain and that they were impressed with her care. Thus, I felt confident going into the office. Dr. McClain took care to explain my option and treated me right in the office.
Ma M.
Submitted 01/28/25
I first saw Dr. McClain at the Hermitage office. I told her of the pain I was having in my left foot and right foot, she took x-rays, looked at the way I stood and diagnosed me with DTTP. I had told her of my major back issues and she decided to still put me in a boot, which eventually threw my back out. I then made an appointment with Dr. Kumar a week later she looked at the x-rays decided I needed physical therapy and put me in a brace. After nine physical therapy sessions I was no better. I made another appointment with Dr. Kumar and she still did not mention how bad the arthritis was in my feet. I asked about an injection to hopefully deal with the pain which she gave me. After a couple of days with no relief I had a bad feeling that I needed to do something else. so I went for a third opinion with another doctor he took x-rays and actually put his hands on my feet to check them out which Dr. Kumar or Dr. McLean had not done. This doctor said I had some of the worst arthritis in my feet that he had ever seen and that the physical therapy would have done no good at all. He said my joints had no cartilage and were rubbing bone on bone. He told me that injections in the joints might possibly help and offered Orthotics to go in my shoes that weren’t $400 that Dr. Kumar had quoted. Needless to say I was very disappointed with the service I received from both Neuhaus offices. I would not recommend them, especially if you’re having severe arthritis pain. Get at least a second opinion before you carry out any suggestions that these two doctors recommend. Don’t waste your time or money.
Caitlynn C.
Submitted 01/21/25
Very caring
Anita R.
Submitted 01/20/25
I felt good leaving… he has a great personality, and from my vantage point, is knowledgeable! I think I am in good hands.
Zoie S.
Submitted 01/20/25
He was amazing with my daughter who has HIGH anxiety with needles. He was funny and made her feel comfortable. Thank you!
Larry H.
Submitted 01/20/25
Good
Vicki R.
Submitted 01/14/25
My condition was assessed quickly and treatment. Options were explained thoroughly.
Robert H.
Submitted 01/13/25
Dr Watkins was very thorough in his treatment of my feet and explained all he did.
Larry B.
Submitted 01/13/25
Dr. Watkins is knowledgeable and professional and very competent, and he's also a nice guy...thank you.
Larry
Vincent R.
Submitted 01/09/25
Great. Real thorough in explaining and what could be done with my ailment.
Anonymous A.
Submitted 01/07/25
I am extremely dissatisfied with my recent experience at your facility. Initially, everything seemed satisfactory, but the procedure to remove my ingrown toenail was exceptionally painful, requiring three separate applications of numbing medication. Despite this, I experienced severe pain throughout the procedure, to the point of tears. I was forced to stop the procedure due to the unbearable pain, and the doctor's laughter during my distress was highly unprofessional. The doctor's initial assurance that the procedure would be painless proved inaccurate, and the subsequent infection required emergency room treatment, including antibiotics and strong pain medication. I would strongly advise others to exercise caution before seeking treatment at this location.
Patricia R.
Submitted 01/07/25
Dr. Jimmie Watkins was very personable and the Expert Knowledge and explanation of treatment options was Much Appreciated. Wonderful Staff Service from Checkin to Exit
on a Day they were fitting me in was excellent.
Dudley S.
Submitted 01/07/25
Great Doctor takes time to speak with me,he's not a robot and he knows what he is doing.
Sandra S.
Submitted 01/06/25
I have always had a good experience with Dr.Walters. He explains everything and is very knowledgeable.
Branden S.
Submitted 01/03/25
Appointment was 10:45am, it is currently 12:15pm and I still have not been seen. All the while staff has gone to lunch. While Dr Allred is great, this office is so unorganized and unhelpful. I would avoid this establishment like the plague.
FYRN F.
Submitted 12/31/24
Dr. Watkins was very attentive, and showed he cared about my concerns.