Last updated: November 5, 2026
This notice describes how medical information about you may be used and shared, and how you can get access to this information. Please review it carefully.
We are required by law (HIPAA) to keep your health information private, to give you this notice, and to follow its terms. This notice applies to Neuhaus Foot & Ankle and all of its offices.
How we may use and share your information
- Treatment. We share information with doctors, nurses and others who help care for you, for example another specialist or a pharmacy.
- Payment. We use and share information to bill you or your insurance and to get paid for your care.
- Health care operations. We use information to run our practice, train staff, review quality and improve care.
- Appointment reminders and treatment options. We may contact you about appointments, or about services that may help you.
- People involved in your care. With your permission, we may share information with a family member or friend who helps with your care or payment.
Other uses allowed or required by law
- Public health activities, such as reporting certain diseases or injuries.
- Reporting suspected abuse, neglect or domestic violence.
- Health oversight activities, such as audits and investigations.
- Court orders, subpoenas and other legal proceedings.
- Law enforcement purposes allowed by law.
- Preventing a serious threat to health or safety.
- Workers' compensation, as the law allows.
- Coroners, medical examiners and funeral directors.
- Organ and tissue donation.
- Research, when privacy rules are met.
- Government functions, such as military and national security.
When we need your written permission
We will ask for your written authorization before we use or share your information for marketing, before we sell your information, and for most uses of psychotherapy notes. Other uses not described in this notice also need your authorization. You can cancel an authorization in writing at any time. This will not affect anything we already did based on it.
Your rights
- See and get a copy. You can ask to see or get a paper or electronic copy of your medical record. We may charge a reasonable fee.
- Ask for a correction. If you think something in your record is wrong or incomplete, you can ask us to fix it.
- Request confidential communication. You can ask us to contact you in a certain way or at a certain place.
- Ask us to limit what we share. You can ask us to limit some uses and disclosures. We do not have to agree, except when you pay for a service in full out of pocket and ask us not to share it with your health plan.
- Get a list of disclosures. You can ask for a list of certain times we shared your information.
- Get a copy of this notice. You can ask for a paper copy at any time, even if you agreed to receive it by email.
- Choose someone to act for you. If you have a legal representative, such as a medical power of attorney, they can use your rights.
Our duties
- We will keep your information private and secure.
- We will tell you if a breach puts the privacy of your information at risk.
- We will follow the duties and privacy practices in this notice and give you a copy.
- We will not use or share your information other than as described here, unless you tell us we can in writing.
Changes to this notice
We may change this notice, and the new terms can apply to all information we already hold. The latest version will be posted on this website and available at each office.
Complaints
If you think your privacy rights were violated, you may file a complaint with us using the contact details below, or with the U.S. Department of Health and Human Services, Office for Civil Rights, athhs.gov/hipaa/filing-a-complaintor by calling 1-877-696-6775. We will not retaliate against you for filing a complaint.
Contact us
Questions about this page? Call us at 615-220-8788, fax 615-220-8688, or visit any of our 15 offices. You can also ask for our Privacy Officer at any office.