Archive:
- 2012
- January (8)
- Is Foot Pain caused by Weight Gain?
- What causes stress fractures?
- What are the best over-the-counter inserts to buy?
- Are Orthotics Really Worth the Money?
- Stretching Exercises to help with your Heel Pain
- Do Cortisone Injections help with Inflammation of the foot?
- Gout of the Foot can be Painful
- The "Pump Bump" or Haglund's Deformity of the Foot
- 2011
- June (9)
- Happy 4th of July!!
- StoneCrest Women's Event on June 30th
- Brentwood Office Location
- Crocs Rx: Just What the Doctor Ordered
- Suffering from Heel Pain, Ankle Weakness, or Achilles Tendonitis?
- Tiger Woods Suffers From Achilles Tendon Injury
- Shockwave Treatment Helps Cure Plantar Fasciitis
- Heel Pain 101: Complimentary Book
- Welcome, Dr. Knox!
- 2010
- 2009
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My Blog
Posts for tag: Patient review
One of our own patients sent us an e-mail giving our office feedback regarding our patient service. Here is what he had to say:
" We both provide services to the public in different industries and therefore I am fully aware that negative feedback is routine but positive feedback is infrequent. Please express to your staff my appreciation for the professionalism and high standard of conduct by which you and your staff managed my care during the last seven months. I am a fairly difficult patient / customer and do not express such appreciation where it is not warranted. I also do not frequently recommend another professional to others as the performance of those professionals is frequently wanting is some way. I have recommended to several friends and acquaintances that they come to NFA for medical treatment. Monday, I was standing in the hallway waiting for the office to open after your lunch break. There was a new patient with me who was disgruntled that the office had not opened even though it was before the appointed time. In order to mitigate his emotional frustration I explained to him the quality of my experience and the fact that you saved my foot when others wanted to remove it. Once again, please express my appreciation also to your staff! " - J.S.
Everyone in the office greatly appreciates this type of feedback as this is what encourages us to continue the type of service and care within our office each day. Thank you!
If you would like to read more patient reviews, go to our testimonials page. If you would like to give us feedback as a patient, you can either fill out a comment card during your visit in the office and place this in the secure box at the front desk or you can send us an e-mail under the Contact Us tab at the top of the page. Any type of feedback helps us to strive to be the best office.
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“I wrote this book because too many people suffer from foot
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